Your continued use of our website (www.eduk8me.ai) or our apps on play and apple stores, respectively, constitutes acceptance of such terms and policies.
Information We Obtain
Eduk8me may obtain personal information in connection with various business activities and for the purpose of providing its services. We may collect personal information that you choose to provide us on our website, through email, through our applications on google and apple stores, over the phone and other communication channels. In addition, our website, applications and/or platforms may automatically record information when you utilize our services, such as your Internet Protocol address. Information may also be collected through small files called “cookies.
Cookies are unique bits of computer data that many major websites will transfer to your computer the first time that you visit. Cookies are stored on your hard drive and may be later accessed by the website to track prior usage.
We will clearly indicate where collecting such personal information is required to offer a specific service. Where it is not, it is your choice whether you will provide it to us.
We do not intentionally collect personally identifiable information about children age 13 or younger. If you suspect that we have personal, identifying information about your child, please notify us immediately so that we may remove this information from our database.
Eduk8me may collect other information about its users that is not connected with any specific personal identity, such as data about usage and service operation. The following summarizes the types of information that we may collect.
In specific, we may collect the following information:
Independent tutors registering with Eduk8me are required to provide personal information including name, address, and other contact information, as well as detailed information in respect of their academic and professional background and employment history. Tutors will also be required to provide their payment information so that they can be compensated following a tutoring session.
When a parent or student (approved by parent) wishes to enquire or register with us, we will collect their contact details (e.g., name, address, grade, school, etc.) as well as other information required for successful delivery of Eduk8me’s services.
How we use the information we obtain
We may use the information we obtain for the following purposes:
To Provide Our Services
Use tutors and students’ information to facilitate their participation in Eduk8me marketplace;
Identify subjects which may be within the field of expertise and of interest to a tutor or student; respectively
Identify the most suitable tutor for a students or parents learning needs
Disclose information to parent or student who may wish to consult with a tutor
Disclose information to relevant legal and regulatory authorities on specific request
To Market, Improve our Services, and other Legitimate Business Interests
Provide tutors biographical information to prospective clients to demonstrate the quality and coverage of our specialist network;
Identify subjects of interest to parents and students;
Improve our products and services;
Communicate about new services or other information which we think you may find interesting;
Operate, evaluate and improve our business.
To Comply with Applicable Law
Protect against any prohibited or illegal activity, claims and other liabilities;
Comply with applicable legal requirements and internal policies;
Establish, exercise and defend a legal claim.
Data disclosure and transfer
Personal information provided to Eduk8me will be held by us and will be accessed by our staff and third parties working for us for the purposes set forth in this policy or for other purposes subject to your approval. In any case of transfer, Eduk8me will ensure that appropriate data protection safeguards (e.g., European Commission’s Standard Contractual Clauses) are in place. To obtain a copy of the relevant transfer mechanism or additional information on the transfers, please contact us using the contact information below.
System Information, IP Addresses and Referrers
When you connect to our website, applications or platforms our servers may record the numerical Internet Protocol (IP) address of the computer you are using, information about your browser and operating system, date and time of access and the internet address and page which linked you to our site. The staff uses such information to help diagnose problems with our server, to administer and improve our website and to generate aggregate statistical reports that analyze general user information and demographics. Unless required by legal process, we do not link IP addresses to anything personally identifiable. This means that user sessions may be tracked by IP address, but a user's identity remains anonymous. In addition, we ordinarily do not disclose to third parties site usage by individual IP addresses, but may do so in very limited circumstances when complying with law or legal process, working with consultants assisting us in fixing or improving our site, or in monitoring and improving the security of our network. Our staff monitors search terms that users enter into our Search Engine, but this tracking is never associated with individual users.
Eduk8me website, applications and platforms have security measures in place to protect the loss, misuse and alteration of the information under our control. Unfortunately, due to the nature of Internet communications, no data transmission over the Internet can be guaranteed to be completely secure. While we remains committed to protecting the privacy of our users, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. We do so by using secure technology, privacy protection controls, and restrictions on employee access, however, we make no representations regarding the veracity of such measures.
In order to prevent unauthorized access, disclosure or other unlawful processing, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We cannot, however, guarantee the security of our servers or transmissions between our servers and your computer. Accordingly, all information which you provide to us is supplied at your own risk. Please help us keep your information secure by keeping your password and other account details confidential.
We will retain your information for so long as necessary for the purposes for which they were collected. We will also retain your information as required under applicable retention policies or as permitted by applicable law.
How to Contact Us
We welcome all requests, suggestions and questions concerning our use of your information. All such communication should be directed to firstname.lastname@example.org